Shipping policy

All orders are processed within 1 to 3 business days (Monday to Friday) after receipt of the order confirmation. Delivery takes place within 4 to 7 business days (Monday to Friday). Once your order has been shipped, you will receive an email with your tracking number.

SHIPPING INFORMATION

Shipping Option Processing Time Delivery Time Price
Standard delivery to Germany, France, Switzerland, Belgium, Austria, the United Kingdom, the United States, and Australia 1–3 business days (Mon–Fri) 4–7 business days (Mon–Fri) €0


HOW DO I TRACK MY ORDER?

Once your order has been shipped, you will receive an email with a tracking number. You can check the current status of your shipment here: Track My Order.

Please note that it may take up to 48 hours for the tracking information to be updated.

If you have not received your order within 40 days of the shipping confirmation, please contact us at: kontakt.ewige.seide@gmail.com

Please include the following information: your name, your order number, your billing address, and your shipping address. We will handle your request as quickly as possible.